Modern businesses rely heavily on managed technology services for their daily business functions. Their IT infrastructure helps them:
- Maintain Operations
- Enhance Productivity
- Secure Data
- Manage Data Storage
As a result, many businesses around the world have come to depend on managed technology services to meet the above needs. Moreover, recent studies such as the Cisco study in 2017 highlight the cost benefits of Managed IT.
Yes, we cannot deny the fact that there are many prevalent myths in the industry regarding this specific service. And it is high time to debunk these myths and misconceptions to meet on the side of truth.
During our years of providing IT support in Toronto, we’ve come across many clients who harbor these misconceptions. So we felt it best to address them once and for all.
Misconception 1- Managed Technology Services are Expensive
Many companies believe that managed technology services can be too costly and add to business expenses. This belief is especially true among small businesses just beginning to venture out into the world.
Debunked!
- Contrary to this belief, IT support services in Toronto are far more cost-effective than an in-house IT team. Outsourcing takes away the cost of salaries, training, benefits, equipment, hiring costs, and overheads too.
- As such, it gives a strong and stable start to small businesses as well. Not to mention, MSPs can be more scalable and meet their needs as they grow at a lower cost.
- Moreover, investing in MSPs brings in expert knowledge, advanced tools, and comprehensive support that a starter in-house IT department can provide. As such, it is far more beneficial and a fraction of the cost.
Misconception 2 – MSPs are Better Suited for Large Companies
It’s true that large companies and corporations benefit hugely from managed technology services. But they’re not the only ones who can benefit.
- Small and medium-sized businesses, in comparison with the larger ones, lack the resources to set up a reliable IT department.
- Managed IT services in Toronto can help SMEs overcome this without the overhead costs.
- Besides, their scalability makes a flexible choice that can grow with the business.
- Furthermore, MSPs can customize their services to meet the needs of the changing, evolving business.
Misconception 3 – Managed Technology Services Replace Internal IT Teams
Many businesses believe that MSPs are meant to replace the internal IT staff and departments.
In fact;
- In no way are MSPs meant to replace your internal IT staff. Rather, consider their services as complimentary to your present IT system.
- MSPs take care of the routine tasks along with providing additional services. As a result, your in-house IT staff are free to focus on strategic initiatives that push your business ahead.
- Moreover, the internal staff is still necessary to handle day-to-day IT operations. On the other hand, managed IT service providers tackle more complex tasks such as cybersecurity, cloud services, and compliance.
Misconception 4 – MSPs Offer Only Limited Support
You’d be surprised how common this myth is among many businesses. It is the belief that IT support services only offer limited support, that too only for basic IT issues.
- Contrary to this misconception, Managed It support services cover a rather wide range of services. They offer network management, cybersecurity, data backup, disaster recovery as well as IT consulting.
- Moreover, IT Service Toronto is also customizable and flexible. MSPs can tailor their services to meet the needs of the company covering all bases.
- Besides this, you can opt for 24/7 monitoring or get the occasional technical support that you might need.
Misconception 5 – They’re Not Safe
Another common concern among businesses is security issues. As a result, they tend to avoid working with managed technology services.
In contrast;
- IT Support in Toronto focuses on and prioritizes security above all else. They’re aware more than anyone else of the importance of data in today’s world. As such, they put in place security measures to keep your data safe.
- This includes firewalls, encryption, multi-factor authentication, and even regular security audits.
- Moreover, many businesses have noticed a marked improvement in their security after working with managed services. For instance, many companies report fewer security breaches.
- Besides this, MSPs also offer a quick incident response that is a result of their proactive monitoring.
Misconception 6- MSPs Lack Personalized Attention
It is a much-believed myth that MSPs are a one-size-fits-all kind of thing. As such, businesses assume that MSPs are unable to provide tailored solutions.
Debunked!
- Contrary to this belief, MSPs actually provide customizable services. They’ll take the time to understand your business and what exactly you need from them.
- Moreover, their customer service is often unmatched. As a part of their service, they make sure to build a strong relationship with their client. This is necessary for open communication and prompt resolution of any issues that may arise.
- Lastly, when we speak about tailored services, keep in mind scalability as well. This, in and of itself is proof that IT Support Services Toronto offers customizable services.
Conclusion
Many businesses avoid using managed technology services to their full potential due to these misconceptions. However, you don’t need to dig deep to understand that these misconceptions are unsubstantiated and are perhaps just out of fear.
IT support can be cost-effective, safe, and scalable making it the best choice for businesses of all sizes.
At IT-Solutions.CA, we focus on providing top-notch IT services in Toronto. Get in touch with us ASAP to clear any other misconceptions you may be wondering about.
FAQs
Do managed technology services bring data privacy issues?
On the contrary, working with managed technology services can add security to how you manage your data. Often, data management is part and parcel of their services.
Are managed technology services expensive compared to in-house IT departments?
In-house IT departments are a huge investment. You need to budget for hiring costs, training, salaries, benefits, equipment, and overheads. Moreover, you’ll also need to continually invest in training.
Managed technology services are only going to cost a fraction of this.
How do managed technology services tackle data privacy?
MSPs use strict data privacy measures to ensure your business data is kept confidential and protected.
